Lecture 1
-
Lecture 1 - Preperation (7:21)
-
Lecture 2 - Preparation and Getting past the Gatekeeper (4:03)
-
Lecture 3 - Basic Telephone Techniques (7:33)
-
Lecture 4 - Call Report Sheet (4:09)
-
Lecture 5 - Building the Call (7:33)
-
Lecture 6 - Making the Call (5:45)
-
Lecture 7 - Appointments and follow-up calls (9:09)
-
Lecture 8 - Closing the Sale on the Phone (4:13)
-
Lecture 9 - Handling Objections on the Phone (7:01)
-
Lecture 10 - Things to avoid on the phone - Summary (4:39)
